1.What is GemmyMedical?
GemmyMedical is the medical brand of Gemmytec Group, a manufacturer and OEM/ODM supplier of infection control, wound care, ostomy care and personal protective products. Established in 2009, we integrate R&D, production and global sales, and serve distributors, importers, hospital suppliers and private-label buyers worldwide.
2.What products does GemmyMedical supply?
• Infection control — hand sanitizers, disinfectant wipes (1–3, 5–10 and 10–80 wipe packs, plus canisters), surface disinfectants, and disinfection equipment including AI disinfection robots, electrolyzed-water (BDD) generators and 222 nm far-UVC systems
• Wound care — hydrocolloid, foam, alginate, silicone and transparent film dressings, plus medical tape
• Ostomy care — one-piece and two-piece pouches, skin barriers and accessories
• PPE — masks, gloves and protective clothing
• Consumer care — disinfection and personal hygiene products for retail
3.How long has GemmyMedical been in the medical supplies industry?
Gemmytec Group was founded in 2009, when we established our first standardized manufacturing facility in Guangdong for medical and consumer disinfection products and began exporting to Europe and North America. Since then we have built nearly two decades of international trade experience across infection control, wound care, ostomy care and PPE.
4.Where are GemmyMedical's headquarters and production facilities?
• Operating center — Shanghai, China
• International trade hub — Hong Kong (Gemmytec International Limited), supporting our global customers
• Production — a standardized manufacturing facility in Guangdong established in 2009, a new Shanghai Pudong plant that started operation in 2026, and long-term partner production bases in China
We welcome customer audits and factory visits by appointment.
5.What are GemmyMedical's manufacturing capabilities?
• Fully automated wet-wipe production lines covering 1–3, 5–10 and 10–80 wipe packs as well as canisters
• EDI-purified water process (RO + EDI + UV + 0.22 µm filtration)
• Spunlace non-woven fabric using FSC-certified viscose fiber
• Class 100,000 temperature-controlled cleanroom
• Imported automated equipment with in-line foreign-object detection and full traceability
6.What quality system and product documentation does GemmyMedical provide?
Production runs under an ISO quality management system, and product-level regulatory documentation for market access is prepared for each SKU. Gemmytec Group is recognized as a National High-Tech Enterprise and a Shanghai “Specialized, Refined, Differentiated and Innovative” SME. Contact us for the documentation that applies to your target market and product.
7.What are GemmyMedical's main markets?
We serve customers across Asia, Europe, the Middle East, Africa and the Americas. Our buyer base includes distributors, importers, medical and hospital suppliers, and OEM/ODM and private-label partners.
8.Does GemmyMedical provide OEM and ODM services?
Yes. We supply both finished products and semi-finished components, and support OEM and ODM projects from formulation and specification development through tooling, packaging design and regulatory documentation.
9.Does GemmyMedical offer private label and custom packaging?
Yes. Private label and custom packaging are core services. We can adapt formula, size, material, pack count and packaging format — including retail-ready and hospital configurations — to match your brand and market requirements.
10.What is the minimum order quantity (MOQ)?
MOQ depends on the product and the packaging format. Tell us your target SKU, pack size and destination market, and we will confirm the exact MOQ for that configuration.
11.What are the production and delivery lead times?
Production lead time depends on the product and order volume, and shipping time depends on the destination and transport mode. Share your quantity and destination port, and we will confirm a schedule before you place the order.
12.Are samples available?
Yes. Samples can be arranged for most products for evaluation. Contact us with your product, specification and target market, and we will prepare the appropriate samples.
13.Can you quote for products that are not listed on the website?
Yes. Our website shows only part of our range. If you need an item that is not listed, send us the specification or a reference sample and we will provide a quotation and a customized solution.
14.What after-sales support does GemmyMedical provide?
We support customers throughout the order cycle, from sample approval and production follow-up to documentation. If a quality issue occurs, we investigate and arrange replacement or corrective action according to the agreed terms.
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